Gaming is entertainment — not a source of income. 999bc believes every member should play with their wellbeing and family in mind. We're here to support you every step of the way.
Why Responsible Gaming
Every day, hundreds of thousands of players enjoy slots, Live Casino, and betting on 999bc. For most members, it's pure fun — a little excitement after a busy week. But sometimes, the fun can go a bit too far.
At 999bc, responsible gaming isn't just a policy — it's a promise. We want every member to finish their session and head home feeling good. That's why we offer a range of tools, guides, and support to help you stay in control.
Responsible gaming means knowing your budget, staying aware of the time, and treating gaming as entertainment. On this page you'll find everything — tools, tips, and ways to get help if you need it.
Gaming is for adults aged 18 and over. Never play with borrowed money or funds your household depends on.
Healthy Gaming — Do a Quick Check
Protection Tools
All tools are completely free and available to every member at any time.
Set your own daily, weekly, or monthly deposit cap. It takes effect immediately once set, and any increase requires a 24-hour waiting period.
Set reminders for how long you've been playing. You'll get a notification when your time is up. You can also set a daily cap on your total gaming time.
Once you've lost a set amount, your account will automatically pause gaming activity. This tool stops you from chasing losses before things escalate.
Take a break from gaming for 1 day, 1 week, or 1 month. During this time, you won't be able to log in to your account. The break remains active automatically until the period ends.
You can exclude yourself from the platform for anywhere between 6 months and permanently. Any attempt to open a new account during the exclusion period will be blocked.
View a full breakdown of your bets, deposits, and withdrawals. Knowing your monthly spend makes it easier to make informed decisions.
To access these tools, log in and go to Account Settings > Responsible Gaming. Our 24/7 support team is always on hand if you need help.
Check In With Yourself
Gaming addiction rarely hits all at once. It creeps up gradually, without you noticing. Think through the questions below — this isn't a test, just a moment of honest self-reflection for your own wellbeing.
If you answer "Yes" to three or more questions, take a moment to pause. Reach out to the 999bc support team — there's no shame in it. Asking for help takes courage.
This questionnaire is not a professional medical assessment. For serious concerns, please consult a qualified specialist.
1. Do you keep coming back to try to recover money you've lost?
This is called "chasing losses" — and it's a warning sign.
2. Have family members or friends expressed concern about your gaming?
Concern from a loved one is often the first sign that something is wrong.
3. Do you feel restless or irritable when you're not gaming?
This may be a sign of psychological dependence.
4. Have you neglected work, studies, or family responsibilities because of gaming?
Gaming should never take priority over the things that matter in life.
5. Have you deposited beyond your budget and regretted it afterward?
If this happens regularly, setting a limit is important.
6. Have you lied to your family about your gaming or played in secret?
The urge to hide your gaming is an important warning sign of a problem.
How to Get Started
After logging in, click your profile icon at the top right. Select the "Responsible Gaming" option.
Set your deposit limit and gaming time based on your monthly budget. It's best to start on the conservative side.
Confirm your settings. Now play with peace of mind — your limits will keep themselves in check.
Healthy Gaming Tips
Set a Budget Before You Play
Decide in advance how much BDT you're willing to spend on gaming each month. Once you reach that amount, stop.
Don't chase your losses
Stop when you lose. "I'll win it back this time" — that's the most dangerous thought you can have.
Take Regular Breaks
Take at least a 15-minute break every hour. Get up, stretch, drink some water.
Don't play when you're angry or upset
Decisions made in the heat of the moment rarely turn out well. Play when you're in a good headspace.
Never Play With Borrowed Money
Only play with money you can afford to lose without it affecting your life.
Don't Get Caught Up Chasing Big Wins
Gaming is entertainment. Big wins are possible, but don't factor them into your plans.
Get Help
Gaming addiction is a mental health condition. There's no shame in it. Millions of people around the world face this challenge and recover with the right support.
The 999bc support team is ready to help, with full confidentiality. Your identity is never disclosed. Just reach out on chat — we'll take it from there.
If professional counselling is what you need, 999bc can point you in the right direction. We want you to be healthy and happy — whether you stay on the platform or not.
Talk to SupportGet instant help in Bengali. Average response time: 1–3 minutes. Full confidentiality guaranteed.
Email us with details of your situation. A specialist will respond within 12 hours.
To lock your account immediately, type "STOP" in the support chat. It takes effect right away.
We make this commitment: 999bc will always put our members' wellbeing before the bottom line. A healthy member matters more to us than a paying one.
FAQs
We want you to play for fun and stay well. Get started safely with 999bc's responsible gaming tools.
Gaming is for adults aged 18 and over. Always play responsibly.